FAQs

Find answers to your questions about shipping, returns, sizing, and more at GoodSur Faith — plus how we pray over every order with love.

Where are you based?

We’re proudly based in Manchester, UK, and we ship worldwide.

Do you offer international shipping?

Yes! We currently ship throughout the UK, Europe, and many international destinations.

How long does delivery take?

Processing typically takes 1–3 business days, and shipping time depends on your location:

  • UK: 5-10 working days
  • Europe: 7–15 working days
  • International: 7–20 working days

You’ll receive a tracking number as soon as your order ships.

What sizes do you offer?

Most of our apparel ranges from S to XXL. You can find detailed size guides on each product page. If you’re unsure, feel free to reach out — we’re happy to help you find the best fit.

Do you accept returns or exchanges?

Yes — we offer returns within 15 days of receiving your order (excluding earrings or custom pieces). Items must be unworn, in original condition, and returned with tags.

Please email us at info.goodsur@gmail.com with your order number to begin the process.

Do you pray over each order?

Yes — and always will. Every order is personally prayed over before it leaves our hands. Whether you’re buying for yourself or someone else, we ask God to bless and encourage the one receiving it.

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Can I request prayer?

Absolutely. Visit our Need Prayer? page to send your prayer request. Nothing is too small or too big to bring before the Lord, and we would be honoured to pray for you.

Is your clothing ethically made?

We’re committed to sourcing from suppliers who align with our values — fair working conditions, quality craftsmanship, and responsible production. As we grow, we’re continually seeking even more sustainable and ethical practices.

Do you offer gift cards?

Not just yet — but we’re working on it! In the meantime, feel free to send someone a faith-filled piece with a personal message at checkout.

I still have questions. How can I contact you?

We’re here to help! You can reach us directly at

info.goodsur@gmail.com or through our Contact page.